SS-4, Application for Employer Identification Number

Publications:

• 583, Starting a Business and Keeping Records

• 594, The IRS Collection Process

• 910, Guide to Free Tax Services

• 1544, Reporting Cash Payments of Over $10,000 (Received in a Trade or Business)

It also contains Publication 509, which has a tax calendar.

Free tax services. To find out what services are available, get Publication 910, Guide to Free Tax Services. It contains a list of free tax publications and an index of tax topics. It also describes other free tax information services, including tax education and assistance programs and a list of TeleTax topics.

Personal computer. With your personal computer and modem, you can access the IRS on the Internet at www.irs.ustreas.gov. While visiting our Web Site, you can select:

• Frequently Asked Tax Questions to find answers to questions you may have.

• Fill-in Forms to complete tax forms on-line.

• Forms and Publications to download forms and publications or search publications by topic or keyword.

• Comments & Help to e-mail us with comments about the site or with tax questions.

• Digital Dispatch and IRS Local News Net to receive our electronic newsletters on hot tax issues and news.

You can also reach us with your computer using any of the following.

• Telnet at iris.irs.ustreas.gov

• File Transfer Protocol at ftp.irs.ustreas.gov

• Direct dial (by modem) 703-321-8020

TaxFax Service. Using the phone attached to your fax machine, you can receive forms, instructions, and tax information by calling 703-368-9694. Follow the directions from the prompts. When you order forms, enter the catalog number for the form you need. The items you request will be faxed to you.

Phone. Many services are available by phone.  

• Ordering forms, instructions, and publications. Call 1-800-829-3676 to order current and prior year forms, instructions, and publications.

• Asking tax questions. Call the IRS with your tax questions at 1-800-829-1040.

• TTY/TDD equipment. If you have access to TTY/TDD equipment, call 1-800-829-4059 to ask tax questions or to order forms and publications.

• TeleTax topics. Call 1-800-829-4477 to listen to pre-recorded messages covering various tax topics.

Evaluating the quality of our telephone services. To ensure that IRS representatives give accurate, courteous, and professional answers, we evaluate the quality of our telephone services in several ways.

• A second IRS representative sometimes monitors live telephone calls. That person only evaluates the IRS assistor and does not keep a record of any taxpayer's name or tax identification number.

• We sometimes record telephone calls to evaluate IRS assistors objectively. We hold these recordings no longer than one week and use them only to measure the quality of assistance.

• We value our customers' opinions. Throughout this year, we will be surveying our customers for their opinions on our service.

Walk-in. You can pick up certain forms, instructions, and publications at many post offices, libraries, and IRS offices. Some libraries and IRS offices have an extensive collection of products available to print from a CD-ROM or photocopy from reproducible proofs.

Mail. You can send your order for forms, instructions, and publications to the Distribution Center nearest to you and receive a response 7 to 15 workdays after your request is received. Find the address that applies to your part of the country.

• Western part of U.S.:
  Western Area Distribution Center
  Rancho Cordova, CA 95743-0001

• Central part of U.S.:
  Central Area Distribution Center
  P.O. Box 8903
  Bloomington, IL 61702-8903

• Eastern part of U.S. and foreign addresses:
  Eastern Area Distribution Center
  P.O. Box 85074
  Richmond, VA 23261-5074

Help with unresolved tax issues. Most problems can be solved with one contact by calling, writing, or visiting an IRS office. But if you have tried unsuccessfully to resolve a problem with the IRS, you should contact the Taxpayer Advocate's Problem Resolution Program (PRP). Someone at PRP will assign you a personal advocate who is in the best position to try to resolve your problem. The Taxpayer Advocate can also offer you special help if you have a significant hardship as a result of a tax problem.

You should contact the Taxpayer Advocate if:

• You have tried unsuccessfully to resolve your problem with the IRS and have not been contacted by the date promised, or

• You are on your second attempt to resolve your problem.

You may contact a Taxpayer Advocate by calling a new assistance number, 1-877-777-4778. Persons who have access to TTY/TDD equipment can call 1-800-829-4059 and ask for the Taxpayer Advocate. If you prefer, you can write to the Taxpayer Advocate at the office that last contacted you.

While Taxpayer Advocates cannot change the tax law or make a technical tax decision, they can clear up problems that resulted from previous contacts and ensure that your case is given a complete and impartial review. Taxpayer Advocates are working to put service first. For more information about PRP, get Publication 1546, The Problem Resolution Program of the Internal Revenue Service.

Your comments on IRS enforcement actions. The Small Business and Agriculture Regulatory Enforcement Ombudsman and 10 Regional Fairness Boards were established to receive comments from small business about federal agency enforcement actions. The Ombudsman will annually evaluate the enforcement activities and rate each agency's responsiveness to small business. If you wish to comment on the enforcement actions of IRS, call 1-888-REG-FAIR (1-888-734-3247).

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This page last modified: 15 Mar 2008